SPECS:
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Most Powerplays were delivered with one of two drives: Western Digital WD400 (40GB) drive or the WD200 (20GB) drive. In general these are reliable drives with few failures. The Hard Drive and DVD-ROM are not on the same IDE bus. The hard drive is setup as a standalone drive with no slave on the primary IDE connection.
DRIVE USAGE:
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The hard drive in the Powerplay is only used to boot the operating system and Powerplay software (user interface), and to save the contents of your Powerplay changer (titles, cover art, etc.). In total, this is less than 1GB of actual storage. The rest of the drive is not used. No media is stored on the hard drive.
REASONS TO REPLACE:
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- Strange new sounds from the drive.
- Power play won't boot, e.g., gets stuck after the Powerplay logo is displayed.
- Need a quieter drive... Though these drives have a low rational speed of 5400 rpm, they are actually pretty noisy. You can definitely hear these when placed in your living room, and they can be heard during quiet passages in a movie.
- Your Powerplay has begun to act funny. Since the Powerplay is based on Windows95, it is incredibly susceptible to Cross-linked file issues and the resulting corruption of files. This is typically caused when you do not power down the Powerplay using the menus. Most often power outages are the primary cause of this since the Powerplay is typically left on for years. I am very surprised that Escient does not recommend that these be powered through an uninterruptable power supply (UPS).
NOTE: In many cases, your existing information on the drive may be damaged. If that is the case, then moving that information to a new drive will not help you. You need not only a new drive but also a new Powerplay drive image without errors. I would recommend trying to copy the information to a new drive first, and if that fails you need a new image. I will write something later on getting an image.
REPLACEMENT:
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The Powerplay is a custom PC. If you have experience building or modding PCs, then the Powerplay will look very familiar. Since these units are out of warranty, you don't have to worry about losing any benefits from Escient. However, the power supply will retain its voltage after it is unplugged. DO NOT open or touch the power supply. Unlike other media machines, the power supply in the Powerplay is fully shielded and contained as a typical PC style component.
Replacement requirements:
- Several hours of time.
- A replacement hard drive. I will write something on some good drives to use later.
- A copy of your new drive's diagnostic utility. For example Maxtor has PowerMax.
- A PC you feel comfortable opening with open IDE ports that you can use to connect the old drive and the new drive.
- OR an external hard drive enclosure that connects to your PC or laptop via Firewire or USB 2.0.
- A copy of Symantec Ghost, or other partition copy program.
Steps:
1. Static electricity is your enemy here. Ground yourself and be careful of what you touch. Do not touch the PCB board on the underside of the hard drive!
2. Unplug and open up the Powerplay. The Powerplay is screwed together with machine screws. As such they will leave metal shavings when removed. You don't want these bouncing around inside the unit. Clean the screws when removed and vacuum up any shavings that you see inside.
3. The hard drive will be visible to the right front of the unit when the CD tray is facing you. There are four screws holding it to the base. Remove these.
4. Remove the power connector and the IDE ribbon cable and push under the CD tray to get them out of the way.
5. Lift the drive straight up... it is sitting on metal risers. Be careful not to touch the IDE pins. You may notice that some blue bushings are left behind on the risers and may be stuck to the bottom of the metal drive mounting plate. Make sure you don't lose them. They cushion the drive.
6. The drive is mounted to a plate and is secured by 4 screws. Remove them and you've got the heart of the unit in your hands.
7. The drive is set as a standalone drive. If you need to change this setting to install into your PC, do so now.
8. Connect the drive to a PC on the secondary IDE cable OR connect through USB/Firewire. Be careful not to boot it since it will begin reconfiguring to the hardware of your PC! Your PC should have an existing C drive and Operating system. Boot into Windows and run error checking on the Powerplay drive (Windows Explorer, right click the drive, Properties, Tools, Error Checking, Check Now). Select Automatically Fix & Scan For Bad Sectors. This may require a reboot.
9. Run defragmentation to improve the performance of the partition. (Windows Explorer, right click the drive, Properties, Tools, Defragmentation). You may want to run twice.
10. Fixing errors such as cross-linked files may affect the partition information. Put the white jumper back to the standalone setting on the rear of the drive. Place back on the mounting plate securing with one screw, and connect the power and IDE. Boot it to confirm it still works! When confirmed that it is still good, shut down powerplay. Unplug it. Remove the drive from the Powerplay, rest the white jumper to your PC requirements, and reconnect to your PC.
11. Use Ghost to make a copy of the Powerplay partition. Save the image to a location where you can find it again.
12. Remove the original Powerplay drive from your PC. Store safely in the antistatic bag of your new drive.
13. Connect your new drive to the PC. Fully test the drive using the manufacturer diagnostics to make sure there are no errors.
14. Use Ghost to install the saved Powerplay partition onto the new drive (Restore Drive). Set bootable and active. This should take less than 30 minutes. NOTE: If you use a drive greater than 40GB, I would not let ghost fill the rest of the drive with the partition. Don't select that option.
15. Use Fdisk or Disk Management in XP to confirm that the partition appears healthy. Not sure what happens if you initialized the drive in XP or if you assign a drive letter in XP. You don't need to, so I would not recommend it.
16. Now you have a new drive with the old but error free Powerplay partition on it.
17. To test it, place the NEW drive on the metal mounting plate. Secure with a single screw. Reset the white jumper back so that it is set to standalone. Attach the IDE and power cables, plug the powerplay back in, and it should NOT boot. the system should hang. I think a setting triggers the system to boot into safe mode. Reboot it a couple times by pulling the power cord when it gets stuck and you should be good. If NOT... at this point reconnect it to your PC make it the only drive in your PC so that it boots as the C drive. Power up your PC, the Powerplay OS should begin to boot. If it wants to go into Safe mode select Normal. As soon as the Windows95 blue screen appears and indicates that it is reconfiguring hardware, power off the PC. Not sure what this does, but it resets something. NOW the drive should boot. Put it back in the Powerplay with the juper set to Standalone.
18. Fully test all the functions. When you confirm it is good, remove the drive for one last time. Fully attach the mounting plate to the drive with all 4 screws. Ensure that all the blue bushings are in place correctly. Attach the mounting plate to the base with the 4 remaining screws. Securely attach the IDE cable snugly, Securely attach the power cable. Replace the cover with screws. Your Powerplay should now be good as new.